Payment & Pricing

14 articles

How do I get a free gift with my purchase?

Learn about how to select this in your shopping bag.

Updated 1 week ago by Aleksandra

Do you have any promotions?

Learn about any current special promotions.

Updated 1 week ago by Aleksandra

What methods of payment do you accept?

Learn about all of the payment methods that we accept.

Updated 11 months ago by Kerry

Why is my payment not going through?

Learn about why your order may not be going through.

Updated 11 months ago by Kerry

What currency are the prices on your website listed as?

All prices listed on the website are in your local currency.

Updated 11 months ago by Kerry

I live in the U.S. - will I be charged taxes on my order?

Learn about all which states we charge taxes for.

Updated 11 months ago by Kerry

What if I don't have a credit card?

Learn about what to do if you don't have a credit card.

Updated 11 months ago by Kerry

How much are Luxy Hair extensions?

Luxy Hair extensions will vary in price depending on the weight, color, and length. Please see below for a general price list. 16” 140g Classic set: $159 - $199 USD. 20" 120g Classic set: $149 - $189…

Updated 9 months ago by Kerry

Do you offer wholesale packages/pricing?

At this time, we do not offer any wholesale packages or pricing as we would like for Luxies to remain being sold exclusively on our website. We thank you for your understanding.

Updated 11 months ago by Kerry

Do you have a discount?

We encourage you to sign up for our Luxy Rewards program as it is an easy way to build up loyalty points to redeem for discounts off of future purchases.

Updated 9 months ago by Kerry

Will my credit card information be stored in your system?

No card information is ever saved at Luxy Hair and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed throu…

Updated 11 months ago by Kerry

Why did I get charged an extra fee of $1-$10?

Luxy Hair is a Canadian operated company based in Toronto, Canada with shipping facilities in the United States. If you are ordering outside of Canada, your credit card company or bank might charge y…

Updated 11 months ago by Kerry

Can I purchase a gift card?

Yes, you can purchase a gift card by clicking here. Once paid, you will receive an email with your gift card code that you will need to use at checkout. If you aren't able to locate this email, pleas…

Updated 11 months ago by Aleksandra

Do you offer professional pricing?

Learn about if we offer professional pricing.

Updated 8 months ago by Aleksandra

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