All Categories > Rewards Program
18 articles
This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases.
Updated 9 months ago by Kerry
Anyone with an account is automatically enrolled. If your account setup was not completed or if you are having trouble logging in, feel free to reach out to us at info@luxyhair.com - we’re happy to h…
Updated 2 years ago by Kerry
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points and to sign up for our Rewards program, log into your accou…
Updated 7 months ago by Kerry
Learn about how to redeem your rewards points.
Updated 5 months ago by Aleksandra
Your point balance is listed on your Rewards page ! Click here for instructions on redeeming your rewards.
Updated 9 months ago by Aleksandra
No. Go ahead and earn as many as you can! Click here to see all the ways you can earn points.
Yes. Points will expire within 12 months if your account has been inactive during this time period. Learn more about what Inactivity means in this article.
Here we will walk you through step-by-step on how to refer a friend.
Next steps if you are experiencing difficulties redeeming your Luxy Hair rewards points at checkout.
It can sometimes take a few minutes for us to process your activity and provide your points. Tip: If you do not see these points within 10 business days, feel free to email us at info@luxyhair.com. W…
Happy birthday, beautiful! Birthday points will be automatically added for you within a month of your birthday. We're so glad we can celebrate with you!
When referring a friend, ensure you scroll to the bottom of the Earn tab in the Rewards window and send your friend your unique link to make their purchase through. If their purchase is not made thro…
Your pending points will become cancelled and will be removed from your account.
Updated 4 years ago by Kerry
No. Your referral code should not be promoted on third-party websites or apps that promote coupons - such as Honey, RetailMeNot, DealsCove, etc. If we find that your coupon code has been uploaded, yo…
If you no longer wish to earn points, please contact us at info@luxyhair.com and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued. Kindly note that we will not b…
You, or someone you referred, canceled or returned a purchase. Or, your points have expired. Points will expire within 12 months if your account has been inactive during this time period. Inactivity…
Just contact us and we'll re-enroll you! Kindly note that your point total will begin from zero.
Updated 1 year ago by Kerry
At this time, we do not allow rewards points to be combined with with any sales or promotions we are running. Our apologies for any inconvenience. Since you will still earn points from purchases made…
Updated 5 months ago by Trish