I referred a friend but didn't earn any points!
When referring a friend, ensure you scroll to the Refer-a-Friend section in your account or go to our Rewards page and send your friend your unique link to make their purchase through. If their purchase is not made through this link, you will not receive your points. For the referral to be valid, your friend must be a new customer and must not already have a Luxy account.
Tip: Click here for instructions for referring a friend.
If you're stilling having trouble after completing the above, please reach out to us at firstname.lastname@example.org. We are happy to help!