How do I redeem my points?

Updated 1 month ago by Kerry

In order to redeem your points for a reward, you will need to sign into your account. Once you are logged in, you can redeem your points at checkout after you input your contact information & select your shipping information for a discount by using our points slider if you have enough points. Simply slide it to the right to choose how much of a discount you would like and click 'redeem'.

If you're having trouble locating this, you might be automatically re-directed to check out using Shop Pay (Shopify's accelerated checkout similar to PayPal) which won't show the points slider. We recommend clearing your cookies/cache & trying a new browser.
If the problem persists, feel free to place your order without your points applied & contact our support team at info@luxyhair.com with your order number - we'll be happy to refund the discount back to your original method of payment.


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