How do I redeem my points?
To redeem your points for a discount, please follow these steps:
1. Click the Rewards button on the bottom left side of the page.
2. Sign in to your account to access your points.
3. Select the "Redeem" tab and select the redemption option you prefer.
4. If redeeming for a discount, use the points slider to select how many points you would like to redeem.
5. Copy the discount code to apply at checkout.
If you're finding the code is not recognized at checkout, you may have been automatically redirected to check out using Shop Pay (Shopify's accelerated checkout similar to PayPal) which may not recognize our discount codes. To avoid being redirected, we recommend clearing your cookies/cache & trying a new browser or device.
If you are having difficulty redeeming your points, please feel free to reach out to us at info@luxyhair.com. We are happy to help.