How do I redeem my points?
Updated
by
Aleksandra
In order to redeem your points for a reward, you will need to sign into your account.
Once you are logged in, you can redeem your points from the Rewards page under the "Redeem" section of the page.
Simply select your chosen redemption method, then use the slider to select how many points you would like to redeem and copy-paste the generated code to apply at checkout.
If you're finding the code is not recognized at checkout, you may have been automatically redirected to check out using Shop Pay (Shopify's accelerated checkout similar to PayPal) which may not recognize our discount codes. To avoid being redirected, we recommend clearing your cookies/cache & trying a new browser or device.
If you are having difficulty redeeming your points, please feel free to reach out to us at info@luxyhair.com. We are happy to help.
