Order Changes & General Requests

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Order Changes & General Requests

8 articles

I'm not happy with my purchase. Can you help?

We're really sorry to hear you're not happy with your purchase. It will be our pleasure to help you. At Luxy Hair, we genuinely care about your concerns - we're not happy unless you're happy.

Updated 4 months ago by Aleksandra

Why haven't I received my confirmation email?

Learn about how to locate your confirmation email.

Updated 4 months ago by Aleksandra

How do I contact Luxy Hair Support?

Getting in touch with us is easy! Learn about how to contact our Luxy Hair Support team.

Updated 2 days ago by Aleksandra

How can I upgrade my shipping?

Learn about how to make changes to your shipping method.

Updated 2 weeks ago by Aleksandra

How can I change the products I ordered?

Learn about how to make changes to the products you ordered.

Updated 2 months ago by Aleksandra

How do I change my shipping address?

Learn about how to change your shipping address.

Updated 5 days ago by Aleksandra

I got an e-mail saying that I have to verify my order details - what does that mean?

Learn about what this email from our Luxy Hair Support team means.

Updated 4 months ago by Aleksandra

How do I cancel my order?

Learn about how to cancel your order.

Updated 30 seconds ago by Aleksandra