Order Changes & General Requests

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Order Changes & General Requests

7 articles

How do I change or cancel my order?

Learn about how to cancel or change your order.

Updated 10 months ago by Aleksandra

How do I change my shipping address?

Learn about how to change your shipping address.

Updated 10 months ago by Aleksandra

How can I upgrade my shipping?

Learn about how to make changes to your shipping method.

Updated 10 months ago by Aleksandra

I'm not happy with my purchase. Can you help?

We're really sorry to hear you're not happy with your purchase. It will be our pleasure to help you. At Luxy Hair, we genuinely care about your concerns - we're not happy unless you're happy.

Updated 10 months ago by Aleksandra

Why haven't I received my confirmation email?

Learn about how to locate your confirmation email.

Updated 4 years ago by Aleksandra

How do I contact Luxy Hair Support?

Getting in touch with us is easy! Learn about how to contact our Luxy Hair Support team.

Updated 10 months ago by Aleksandra

I refused my package. When will I received a refund?

If you have refused your package because you no longer wish to receive your order, you will be required to wait until the package reaches our warehouse (in Salt Lake City, Utah) before your refund wi…

Updated 10 months ago by Takara

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