I'm not happy with my purchase. Can you help?
Updated
by
Aleksandra
We're really sorry to hear you're not happy with your purchase. It will be our pleasure to help you.
At Luxy Hair, we genuinely care about your concerns - we're not happy unless you're happy. We also care a lot about our products, too. Whenever a customer reaches out with a concern or complaint, we request additional information or photos to help us better understand the issue, so that we may help you better.
If you have a concern, please complete our Quality Guarantee Form and Submit it to us for review.
What's next? Wait for one of the lovely team members from our Customer Support team to help you. Our response times are quick!
