I refused my package. When will I received a refund?

Updated 1 week ago by Takara

If you have refused your package because you no longer wish to receive your order (whether this is because you no longer need it, did not want to pay the duties/taxes, and so on) you will be required to wait until the package reaches our warehouse (in Salt Lake City, Utah) before your refund will be processed. Please note, it can take several weeks to be received back to us. If you would like to expedite this process, we suggest accepting the package and shipping it out via an expedited shipping service of your choice.

Kindly note, any shipping costs and insurance fees are non-refundable even in the event of a package refusal.


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