Shipping Estimates & Explanations

Updated by Takara

We ship Monday through Friday, excluding weekends and holidays from our Salt Lake City, Utah warehouse. When placing your order, consider these factors when calculating your estimated delivery date.

  • Order Processing: The amount of time it will take for us to prepare your order for shipping. It may take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 5 PM EST, it will ship the same day. If your order is placed after 5 PM EST, your order will ship the next day. 
  • Transit Time: The amount of time it takes your order to deliver to your shipping address.
Click here to learn about how much shipping will cost.

Transit Time Explanations

United States

USA - Standard (FedEx Ground) FREE

  • Delivery within 4-6 business days after an order has shipped. 
  • For example, if an order ships out on Monday, it will be delivered by the end of the following Tuesday, at the latest.

USA - Alaska/Hawaii (USPS Priority Mail) $10

  • Delivery window depends on location

USA - PO Box, APO/AE, Guam, Puerto Rico (USPS Priority Mail) $15

  • Delivery window depends on location

USA - Express (FedEx Express Saver 3-Day) $10

  • Delivery within 3 business days after an order has shipped. 
  • For example, if an order ships out on Monday, it will be delivered by the end of the day on Thursday, at the latest.

USA - 2-Day (FedEx 2-Day) $15

  • Delivery by the end of the second day after an order has shipped.
  • For example, if an order ships out on Monday, it will be delivered by the end of the day on Wednesday.
  • For example, if an order ships out on Friday, it will be delivered by the end of the day on Tuesday.

USA - Overnight (FedEx Overnight) $20

  • Delivery by the end of the next business day after an order has shipped. Please note that any Overnight orders placed by 5:00 PM EST will ship that day.
  • For example, if an order ships out on Monday, it will be delivered by the end of the day Tuesday.
  • For example, if an order ships out on Friday, it will be delivered by the end of the day on Monday.

USA - Priority Overnight/Saturday Delivery (FedEx Priority Overnight) $25

  • Available on Friday orders only.
  • For example, an order placed on Friday before 5pm EST, will deliver on Saturday by noon.

USA - Pickup at our Salt Lake City Warehouse ($0):

  • Orders placed before 2:30 PM MST: same day
  • Orders placed after 2:30 PM MST: next day
  • For example, if an order is placed on Monday at 1:00 PM MST, it will be ready to pickup the same Monday.
  • For example, if an order is placed on Friday at 2:30 PM MST, it will be ready for pickup the following Monday.
  • Please allow 2-3 hours after the order has been placed for it to be available for pickup.

Canada and International - DHL Express

  • Delivery within 2-5 business days after an order has shipped.
  • For example, if an order ships on Wednesday, it will be delivered by the end of the day next Wednesday, at the latest.
For a list of countries that we ship to, click here.

If you need your order by a certain date and you are still unsure if you will receive it in time, please email us at info@luxyhair.com and it will be our pleasure to help you!


Was this article helpful?


Powered by HelpDocs (opens in a new tab)