Shipping Estimates & Explanations
We ship Monday through Friday, excluding weekends and holidays from our Salt Lake City, Utah warehouse. When placing your order, consider these factors when calculating your estimated delivery date.
- Order Processing: The amount of time it will take for us to prepare your order for shipping. It may take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 5 PM EST, it will ship the same day. If your order is placed after 5 PM EST, your order will ship the next day.
- Transit Time: The amount of time it takes your order to deliver to your shipping address.
Click here to learn about how much shipping will cost.
Transit Time Explanations
United States
USA - Standard (FedEx Ground) FREE
- Delivery within 4-6 business days after an order has shipped.
- For example, if an order ships out on Monday, it will be delivered by the end of the following Tuesday, at the latest.
USA - Alaska/Hawaii (USPS Priority Mail) $10
- Delivery window depends on location
USA - PO Box, APO/AE, Guam, Puerto Rico (USPS Priority Mail) $15
- Delivery window depends on location
USA - Express (FedEx Express Saver 3-Day) $10
- Delivery within 3 business days after an order has shipped.
- For example, if an order ships out on Monday, it will be delivered by the end of the day on Thursday, at the latest.
USA - 2-Day (FedEx 2-Day) $15
- Delivery by the end of the second day after an order has shipped.
- For example, if an order ships out on Monday, it will be delivered by the end of the day on Wednesday.
- For example, if an order ships out on Friday, it will be delivered by the end of the day on Tuesday.
USA - Overnight (FedEx Overnight) $20
- Delivery by the end of the next business day after an order has shipped. Please note that any Overnight orders placed by 5:00 PM EST will ship that day.
- For example, if an order ships out on Monday, it will be delivered by the end of the day Tuesday.
- For example, if an order ships out on Friday, it will be delivered by the end of the day on Monday.
USA - Priority Overnight/Saturday Delivery (FedEx Priority Overnight) $25
- Available on Friday orders only.
- For example, an order placed on Friday before 5pm EST, will deliver on Saturday by noon.
USA - Pickup at our Salt Lake City Warehouse ($0):
- Orders placed before 2:30 PM MST: same day
- Orders placed after 2:30 PM MST: next day
- For example, if an order is placed on Monday at 1:00 PM MST, it will be ready to pickup the same Monday.
- For example, if an order is placed on Friday at 2:30 PM MST, it will be ready for pickup the following Monday.
- Please allow 2-3 hours after the order has been placed for it to be available for pickup.
Canada and International - DHL Express
- Delivery within 2-5 business days after an order has shipped.
- For example, if an order ships on Wednesday, it will be delivered by the end of the day next Wednesday, at the latest.
For a list of countries that we ship to, click here.
If you need your order by a certain date and you are still unsure if you will receive it in time, please email us at info@luxyhair.com and it will be our pleasure to help you!