Can I use my rewards points towards upgrading my exchange?
For U.S. orders, you can use your rewards points towards upgrading your exchange. If you are upgrading your set, our system will direct you to pay the difference. Please ensure you are signed in to your account, and you can use the rewards pop-up to generate a code to apply to the balance.
Kindly note that if you received the points from the purchase you are returning, you will not be able to use these points towards your exchange upgrade. You will be able to use them towards a future purchase instead.
For Canadian and international orders, we are not able to offer international exchanges at this time. Please initiate a return here and re-order whenever you are ready. You may apply any available Luxy Reward points to your new purchase online.