Can I use my rewards points towards upgrading my exchange?
For U.S. orders, you can use your rewards points towards upgrading your exchange. During the exchange process, a custom invoice will be emailed to you and you may apply your reward points at this time. Kindly note, if you received the points from the purchase you are returning, you will not be able to use these points towards your exchange upgrade. You will be able to use them towards a future purchase instead.
For Canadian and international orders, we are not able to offer international exchanges at this time. Please initiate a return here and re-order whenever you are ready. You may apply any available Luxy Reward points to your new purchase online.