I'm having trouble redeeming my points
Updated 1 month ago
by
Aleksandra
In order to redeem your points for a reward, you will need to sign into your account. Once you are logged in, you can redeem your points at checkout after you input your contact information & select your shipping information for a discount by using our points slider if you have enough points. Simply slide it to the right to choose how much of a discount you would like and click 'redeem'.
If the problem persists, feel free to place your order without your points applied & contact our support team at info@luxyhair.com with your order number - we'll be happy to refund the discount back to your original method of payment.
