I want to return or exchange. Where is my order number?

Updated 2 months ago by Trish

Our order numbers are 6-digit numeric codes which can be found in your original confirmation email or on your packing slip under “PO#”. Kindly note that you will need to use the original email address associated with your order to initiate your exchange or return.

If you are unsure of your order number, you can email our team for help at info@luxyhair.com with your full name and shipping address. We’re here to help!


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