How do I change or cancel my exchange/return?
Updated 5 months ago
by
Aleksandra
I haven't shipped my return (U.S. only)
To cancel your return or exchange before you've shipped it back, please visit our Returns Center to complete the following steps:
1. Input your order number and email address.
2. Click "Cancel this Return".
3. (Optional) Re-initiate a new return using our Returns Center with your order number and email address.
I've shipped my return/I'm an international customer
We're happy to help! Please reach out to us via email at info@luxyhair.com.
