Shipping terms and what they mean
Below are some common shipping terms you may see on your tracking link.
Address Invalid - The carrier cannot recognize the address provided.
Arrival at Pick-Up Point - The package has been rerouted to a post office for pickup.
Clearance Event - The package is being processed or held at customs.
Delivered - The package was delivered to the address provided.
Delivery Attempt - A delivery attempt was made to the address provided.
Label Created - The shipping label has been created and is awaiting its first scan from the carrier.
In Transit - The package is in transit.
Package Returned to Sender - The package has been returned back to us.
Pre-payment - If this option is available to you, it allows you to prepay all duties and taxes on your order. It is a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).
Processing with International Carrier - The package is being processed at customs.