Why is my tracking number not valid?

If your tracking number shows as invalid and it’s been less than 2 business days since you received your shipping confirmation email, please continue to wait. Carriers can sometimes take 1-2 business days to update their online tracking information.

If your tracking number shows as invalid and it’s been more than 2 business days since you received your shipping confirmation email, please contact our team at info@luxyhair.com for help.