Can I return/exchange my Luxy Hair Ponytail Extension?

Updated by Aleksandra

We want your purchase to be risk and anxiety-free so the Luxy Hair Ponytail Extension is eligible for returns or exchanges as long as the main compartment of the boxed is unopened! Even better, each Luxy box comes with a tester swatch so that you can determine if the shade is a good match.

If the shade is not an ideal match, we are more than happy to accommodate a return or exchange as long as the main compartment of your Luxy box has not been opened and the golden security seals have not been tampered with.

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