When will I receive my exchange?

Updated 1 month ago by Aleksandra

Your new order will be released for processing as soon as our warehouse has received and inspected your return. All orders will take an additional 1-2 business days to process and ship from our warehouse, regardless of the shipping method. To learn about shipping times, please click here.

Note: If you are exchanging for a lower value item, we will issue a partial refund back to your original method of payment. Please allow up to 7 business days for this credit to appear on your bank statement. If you are exchanging for a higher value item, we will email you a custom invoice to pay for difference in price. As soon as this has been paid, your new order will be released for processing.


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