I requested some sample swatches during my return process. When will I receive them?
If you selected to receive some sample swatches during the return process, our team is on it!
You will receive an email confirmation as soon as your sample swatch order has been created, and also once it’s shipped. Please allow up to 5 business days for delivery. All orders will take one business day to process at our warehouse.
Once you have found your ideal Luxy Hair match from your sample swatches, kindly reach out to us at email@example.com to update your return file with this information. Please let us know the set (color/weight) that you wish to receive in exchange.