Do I have to pay for the shipping of my return or exchange?

Updated 1 month ago by Trish

US orders - Yes, as we provide free standard shipping on all orders, customers wishing to return their set for a refund will be responsible for all return shipping costs back to our warehouse. You may use your own carrier or use the return shipping label provided through our Returns Center here. If you use our label, we will deduct the $10 label fee from your total refund.

If you are exchanging your US order, we provide a complimentary return shipping label for all U.S. customers. You will not be required to pay the cost of it! 

To start a US return or exchange, please click here.

Canadian and International orders - We do ask our Canadian and international customers to pay for shipping their return back to our warehouse in Salt Lake City, Utah, U.S. We suggest using your local post office, with tracking, to send the package back to us.

To start an International return, please click here.


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