Do I have to pay for the shipping of my return or exchange?

Updated 2 months ago by Trish

U.S. Returns: Yes, as we provide free shipping for your order, we kindly ask our customers to cover the cost return label generated by our Returns Centre. The cost of the return label is a flat rate of $7 USD.

U.S. Exchanges: We offer complimentary return shipping on all U.S. exchanges! 

International Orders: International customers are responsible for the cost of their return shipping label for returns and exchanges. Please ship your return with your preferred carrier. You can use the tracking number provided by the carrier to track your package back to our warehouse.

To start a return/exchange, please click here.

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