I want to start a return. Where is my order number?
Our order numbers are 6-digits in length and can be found on your order confirmation email (ex. 456789). If you have the white packing slip, the order number may be found under 'PO#'. Once you have your order number and the email address that was used at the time of checkout, you may start a return or exchange through our Returns Center. If you're unsure of what your order number or email address is, feel free to reach out to our Luxy Hair Support team at firstname.lastname@example.org with your full name and your shipping address.