Luxy Black Friday/Cyber Monday 2026

Updated by Mikayla Cabarcas

Our biggest sale of the year is here! 🤍 Find answers to our most frequently asked questions about Black Friday, Cyber Monday, shipping, returns, and more below.

What is the Black Friday promotion?

Beginning November 19, 2026, enjoy 25% off sitewide 🤍

Can I combine rewards points or discount codes with the sale?

Unfortunately, rewards points and additional discount codes cannot be combined with our Black Friday promotion.

Our checkout system allows only one discount per order, and additional discounts cannot be stacked with our sale pricing.

You will still earn rewards points on eligible purchases made during the sale! These points can be saved and redeemed toward a future purchase once the promotion has ended.

If you have already redeemed points for a discount code, your code will remain available in your account for future use.

When will my order ship?

We understand you're excited to receive your Luxies! 🤍

Due to increased order volume during our Black Friday promotion, processing and shipping may take longer than usual.

Once your order ships, you'll receive an email confirmation with tracking information.

For additional information, please visit our Shipping & Delivery Policy.

Can I return or exchange items purchased during Black Friday?

We do accept returns and exchanges within 60 days of purchase as long as the set remains unopened, unworn, and in their original packaging, with the security seal intact.

Once the security seal has been broken, we are unable to accept a return or exchange. Each set does include a Tester Weft to check length and color before opening the whole set!

For US returns, click here.

For International returns, click here.

What is the tester weft, and can I open it?

All sets of Luxies include a tester weft that allows you to check the shade before opening the full set.

You may remove and examine the designated tester weft without breaking the security seal on the main compartment.

The tester weft is part of your full extension set and must be included with any eligible return or exchange.

What if I need help choosing a shade?

We recommend confirming your shade before opening your full set of extensions.

Our team is happy to help with personalized color recommendations! You can text a stylist, purchase a color sample, or book a complimentary Virtual Color Match appointment.

Need additional assistance?

We are happy to help 🤍 Please contact us if you have questions about your order, our Black Friday promotion, or our return policy.


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