All You Need to Know: 2024 Black Friday Sale!

6 articles

What is your Black Friday/Cyber Monday sale?

We are offering 20% off sitewide November 25 - December 6! Orders $300+ USD will also receive our new Get Ready With Me Kit for FREE while supplies last. The Get Ready With Me Application Kit include…

Updated by Kerry

Can I use my rewards points or a discount code during the November holiday sale?

No, we do not allow for any rewards points to be used when our promotion is running. You may keep the rewards points to use on a future order. Thank you for your understanding! Please note that influ…

Updated by Kerry

Do you offer Gift Cards?

The perfect gift may be a Gift Card! You can purchase a Luxy Hair digital Gift Card by clicking here. We offer Gift Cards in increments of $50 from $50 USD to $350 USD. Once paid, you will receive an…

Updated by Kerry

How long does it take to process my order?

Please allow 1 business day for your order to ship from our warehouse (Monday - Friday, excluding weekends). We appreciate your patience during this busy time of year! As soon as your order ships, yo…

Updated by Kerry

Can you honor a price match or adjustment on my order?

We are not able to honor any promotions on previous orders, regardless of how recently they were placed. There will be no exceptions. We apologize for the inconvenience and thank you for your underst…

Updated by Kerry

Can I cancel an order before it ships?

We're sorry, but we cannot cancel an order once it has been placed. Our warehouse team locks orders into processing right away to get them out the door as quickly as they can - this process is especi…

Updated by Kerry

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